Frequently Asked Questions - Silver taxi sydney - FAQs
Here you can find all the answers regarding booking, payments and meet & greet. As a highly rated Taxi Service in Sydney, we can be sure that you will be happy with our services. You do not need to worry about the hassle of driving from one place to another or worrying about parking or finding the best route; whether it is a short trip or a long-distance trip, we do it for you.
GENERAL and BOOKING Availability QUESTIONS FAQS
You can book online through our online booking form by clicking book online or by calling our booking hotline number at 1300 90 2211
While advance bookings are recommended, especially for airport transfers or specific times, you can also request an immediate taxi depending on availability in your area.
Yes, our taxi and maxi cab services operate 24/7, including weekends and public holidays, across Sydney.
Yes, you can schedule a taxi or maxi cab for a future date and time through our online booking system or by calling us.
Typically, you’ll need to provide your pickup location, destination, date and time of travel, number of passengers, and any special requirements (e.g., luggage, child seats).
Fares and Payment Questions Faqs
Taxi fares in Sydney are typically calculated based on a flag fall fee, distance travelled, and waiting time, as regulated by Transport for NSW.
Yes, our online booking system often provides an estimated fare. For phone bookings, we can provide an estimate based on your provided details. Please note that this is an estimate and the final fare may vary.
We generally accept cabcharge, cash, major credit and debit cards, and mobile payment options where available in our taxis.
Yes, toll charges (like airport tolls) are usually added to the fare. There might be a surcharge for late-night travel, as per the regulations.
Yes, our taxi meters are equipped to print receipts at the end of your journey. You can also request an electronic receipt if preferred.
Services And Vehicles Questions Faqs
We offer standard taxis for individual or small group travel and maxi cabs for larger groups or those with extra luggage.
Yes, we take pride in maintaining a clean and well-maintained fleet of vehicles to ensure a comfortable and safe journey for our passengers.
While some of our drivers may carry child seats, it’s best to request one in advance when booking to ensure availability. Additional charges may apply.
Yes, all our drivers are licensed by Transport for NSW and undergo thorough background checks and training to ensure professional and safe service.
Yes, you can specify your vehicle preference when booking, and we will do our best to accommodate your request based on availability.
Airport Transfers And Other Queries Faqs
Yes, we specialize in providing reliable and efficient airport transfer services to and from Sydney Airport.
We recommend booking your airport transfer at least 2-3 hours in advance for domestic flights and 3-4 hours in advance for international flights to allow for any unforeseen delays.
If you provide your flight number during booking, we will monitor your flight’s arrival time and adjust your pickup accordingly.
Please contact our customer service as soon as possible with details of your journey (date, time, pickup/drop-off locations) and the item you left behind. We will do our best to assist you in recovering your lost property.
You can provide feedback or lodge a complaint through our website’s contact form, by emailing our customer service team, or by calling our customer service hotline. We value your feedback and strive to improve our services.